Tickets
- label.svns.pass
- label.svns.plus
- AVAILABLE NOW
GENERAL
Secures entry with an unreserved seat.
Avoid disappointment - Buy Official from Ticketmaster.
- AVAILABLE NOW
RESERVED
Secures entry with a reserved seat to enjoy all day.
Avoid disappointment - Buy Official from Ticketmaster.
GENERAL
BUY OFFICIAL. Ticketmaster is the only place to buy tickets for HSBC SVNS Cape Town. Fans are reminded tickets bought or sold on unofficial platforms are void.
- General Admission Entry
- Unreserved Seat
- Access to our new Beach Club
- Access to our new food markets and retail
- Access to all day live music
SATURDAY
Secures entry with an unreserved seat within a tier and block of the stadium.
- label.svns.ticketssoldout
SUNDAY
Secures entry with an unreserved seat within a tier and block of the stadium.
- label.svns.ticketssoldout
RESERVED
BUY OFFICIAL. Ticketmaster is the only place to buy tickets for HSBC SVNS Cape Town. Fans are reminded tickets bought or sold on unofficial platforms are void.
- General Admission Entry
- Reserved Seating
- Access to our new Beach Club
- Access to our new food markets and retail
- Access to all day live music
SATURDAY
Secures entry with a reserved seat to enjoy all day. Prices vary, dependent on how close you want to be to the action.
- label.svns.ticketssoldout
SUNDAY
Secures entry with a reserved seat to enjoy all day. Prices vary, dependent on how close you want to be to the action.
- label.svns.ticketssoldout
- Event Info 3
- Prices & Information 8
- Online Ticketing & Delivery 10
- Refunds, Exchanges & Upgrades 4
- Seating 3
- Accessibility 5
- Hospitality 1
- Families 4
- Facilities 5
- Security 4
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Which teams are taking part?
We'll release the latest team details shortly, sign up here to hear the latest HSBC SVNS news.
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What is the match schedule for each day?
We'll release the match schedule shortly, sign up here to hear the latest HSBC SVNS news.
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Will I be able to leave and re-enter the stadium on the day?
No re-admittance is permitted but don't worry - you'll have our new HSBC SVNS experiences to enjoy throughout the day.
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Where can I purchase tickets for HSBC SVNS Cape Town?
Tickets for HSBC SVNS CAPE TOWN can only be purchased from Ticketmaster ZA. Tickets purchased through any other outlet, including Facebook or Viagogo are void without refund. Don't be caught out!
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How old do I have to be to purchase a ticket?
All ticket purchasers must be over 18.
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Can I purchase tickets at the stadium?
All tickets are available online. Limited tickets may be available to purchase in person on the day of the event, subject to availability.
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Are there any age restrictions for attending the event?
Under 18s must be accompanied by an adult. Babes in arms are not permitted, and it's not advised under 5 years old attend the event.
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What is the maximum number of tickets that I can purchase?
The maximum number of tickets you can purchase in a single transaction is 8.
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Are there any concessionary discounts?
All tickets are sold exclusively at full price. Concessionary pricing is available to spectators with accessible requirements, subject to availability.
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What methods of payment are accepted?
All major credit and debit cards are accepted, excluding American Express.
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When do I have to pay for my tickets?
At the point of purchase. All ticket types are available online.
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How can I change the email address of my Ticketing account?
You'll need to contact the official ticket seller for the event. To find this, simply select the city you wish to attend and click buy tickets. You will be directed to the official and only seller for tickets for that HSBC SVNS location.
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I have forgotten the password of my Ticketing account. What should I do?
You'll need to contact the official ticket seller for the event. To find this, simply select the city you wish to attend and click buy tickets. You will be directed to the official and only seller for tickets for that HSBC SVNS location.
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I have more than one Ticketing account. Can I merge two separate Ticketing accounts together, so all tickets are in one account?
You'll need to contact the official ticket seller for the event. To find this, simply select the city you wish to attend and click buy tickets. You will be directed to the official and only seller for tickets for that HSBC SVNS location.
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Can tickets from two separate accounts be seated together?
No. We suggest that if you wish to have flexibility, secure our General Admission pass to enjoy the flexibility of sitting where you like within your designated seating block.
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Can I transfer my ticket to another person?
Yes, you'll need to download the ticket issuers app, if available. Tickets will be distributed closer to the event date, and you will be notified with instructions on how to do this closer to the event date.
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How and when will I receive my tickets?
Tickets will be issued digitally and we will communicate with you closer to the event date when your tickets are ready to be downloaded.
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What do I do if I haven't received my tickets?
You'll need to contact the official ticket seller for the event. To find this, simply select the city you wish to attend and click buy tickets. You will be directed to the official and only seller for Tickets for that HSBC SVNS location.
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Will I be required to bring ID for entry?
Yes, ID may be required to confirm proof of age.
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Do I have to print my tickets?
Printed tickets will not be accepted at the entrance of the event. Please ensure you follow the instructions of the Ticket issuer, and your digital ticket is displayed on your phone in order to gain access into the event.
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What do I do if I don't have a smartphone?
Physical tickets may be issued on exception. You'll need to contact the official ticket seller for the event. To find this, simply select the city you wish to attend and click buy tickets. You will be directed to the official and only seller for tickets for that HSBC SVNS location.
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What is the policy for refunds or exchanges if I am unable to attend the event?
All refunds are inline with the Terms and Conditions and the Ticket Issuers Purchase Policy.
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Will I get a refund if the event is cancelled?
Yes. If the event is cancelled you are entitled to a refund. All refunds are inline with the Terms and Conditions and the Ticket Issuers Purchase Policy.
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I have bought a ticket for one day of the event, but would like to change to a different day. Is this possible?
You'll need to contact the official ticket seller for the event. To find this, simply select the city you wish to attend and click buy tickets. You will be directed to the official and only seller for tickets for that HSBC SVNS location.
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Can I upgrade my Ticket category after completing my purchase?
You'll need to contact the official ticket seller for the event. To find this, simply select the city you wish to attend and click buy tickets. You will be directed to the official and only seller for tickets for that HSBC SVNS location.
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Will I be informed about the location of my seat when I purchase a ticket?
No. You will be informed of the location of your seat when tickets are distributed closer to the event.
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Can I select my seats in the stadium?
No. All reserved seats are sold Best Available. Tier 1 seating is closest to the action.
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Can I request seats next to my family or friends?
No. If you wish flexibility, secure our General Admission pass to enjoy the flexibility of sitting where you like within your designated seating block.
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What tickets are available for fans with disabilities and those with limited mobility?
Spectators with accessible requirements can book through the official ticket issuer online, or via their customer care team.
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How do I purchase Accessibility tickets?
Spectators with accessible requirements can book through the official ticket issuer online, or via their customer care team.
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If I have a companion/carer, do they have to purchase a separate ticket?
No. A complimentary companion ticket can be provided. All accessible tickets and companions are subject to availability.
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Are guide dogs allowed into the stadium?
Yes, guide dogs are allowed into the stadium.
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Is there accessible parking for blue badge holders?
We'll release the latest detail shortly, sign up here to hear the latest HSBC SVNS news.
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How do I find out more about Hospitality / Next Level experiences?
Check out our Cape Town Next Level Experiences here
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Do children need a ticket?
All children, regardless of age, must be in possession of a valid ticket to have access to the venue. There are no reduced prices for children.
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Is there a minimum age for children?
Under 18 years old must be accompanied by an adult. Babes in arms (under 24 months) are not permitted. It is recommended under 5 years do not attend the event.
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Can my child sit on my lap?
No. Babes in arms are not permitted.
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Is there a Family Zone in the stadium and where is it located?
HSBC SVNS brings the party across the whole stadium. We recommend to not book tickets in the Party Stand if you are attending with families.
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Where does my ticket allow me access?
A valid ticket provides entry to the event. Each ticket provides a Tier and Block to sit in if a General Pass is purchased, or a reserved seat detailing Tier, Block, Row and Seat if a Reserved Pass is purchased.
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What food and drink is available at the venue?
Details of the Food & Drink available at the venue will be made available nearer the event.
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Can I bring my own food and drink into the venue?
No. Please refer to the Event Terms and Conditions.
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Will I be able to leave and re-enter the stadium on the day?
No re-admittance is permitted, unless approved but don't worry - you'll have our new HSBC SVNS experiences to enjoy throughout the day.
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What time do the gates open?
Gates open 60 minutes before the Event start time.
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Are there any prohibited items that I should be aware of before attending the event?
Yes. Prohibited items are included with your Ticketing Terms and Conditions.
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Are there any restrictions on bringing bags into the venue?
Yes. Please refer to the Event Terms and Conditions.
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Should I expect to be searched at the gate?
Yes. All ticket holders are subject to security searches, if required.
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I have a question that I can't find the answer to. Who do I contact?
No problem, please contact the Official Ticket Issuer and they'll be happy to help.